Here at Michael Wan’s Mandarin, we are committed to ensuring that your personal information, stays personal.


What data we need

Michael Wan’s Mandarin collects data for two main reasons, marketing and sharing local events and information.


What do we collect?

Questions, queries or feedback you leave, which may include your email address, social media profile name and phone number.

Your email address and subscription preferences if you sign up to our mailing list.

How you use our emails – including if you open an email and which links you click.

Your Internet Protocol (IP) address, and details of which version of web browser you used.

Information on how you use the site, using cookies and page tagging techniques.


Why do we need it?

We use Google Analytics software to collect information about how you use our website. We do this to help us identify issues and make improvements.


Google Analytics stores information about the pages you visit, how long you spend on each page, how you got to the site, what you click on while you’re visiting the site.


We do not collect or store your personal information through Google Analytics, so this information cannot be used to identify you.


You can view Google Analytics privacy policy here:


We also collect data to allow us to fulfil orders for gifts like vouchers.

When providing fulfilling an order, we may need:

Your name, phone number, email address, address (both billing and delivery).

We may require this and some additional data while processing your payment. PayPal will hold this data for the means of processing your payment. PayPal’s privacy policy:


Michael Wan’s Mandarin will never hold your card details or other payment details directly.


We also use a number of social media sites including Facebook, Twitter and Instagram. These sites enable us to customise marketing campaigns to ensure we reach those people more interested in the offers and events we’re marketing.

Whilst we don’t directly hold your social media profile details we do have access to them to enable s to better customise our search results. Facebook, Twitter and Instagram privacy policies are below:


We use OpenTable for our online booking system. OpenTable holds information about you required to make a table reservation, this information may include your name, phone number, date of birth (if you have booked for a birthday party), food intolerances or allergies, seating preferences or other personal requests made at the time of booking. You can view OpenTable’s privacy policy below:


We will never:

Sell or rent your data to third parties

Share your data with third parties for marketing purposes


How long we keep your data

We will only retain your personal data for as long as required for the purposes set out in this document.


Children’s privacy protection

Michael Wan’s Mandarin will not intentionally collect or maintain data about anyone under the age of 13, other for producing a product under the direction of an adult.


Where your data is processed and stored

We make all the precautions we can to ensure that your personal data is safe. Some of your personal information is handled by external companies while being processed or stored, as outlined above.

Your personal data may be transferred outside of the European Economic Area (EEA).


How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We also make sure that any third parties that we deal with keep all personal information they process on our behalf secure.


Your rights

You have the right to request:

information about how your data is processed

a copy of that personal data

that anything inaccurate in your personal data is corrected immediately


You can also:

object to how your personal data is processed

request that your personal data is erased if there is no longer a justification for it

ask that the processing of your personal information is restricted in certain circumstances.


Links to other websites

Our website and social media channels may contain links to other websites.

This privacy policy only applies to and our social media channels. It doesn’t cover other companies we link to.


Following a link to another website

If you go to another site from this one, read the privacy policy on that website to find out what it does with your information.


Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.


Contact us or make a complaint

If you have any questions or would like to raise a complaint, please contact us on:

"The only 3 ingredients in my food are Quality, Time and Experience"

Pauline Lai, Owner of Michael Wan's Mandarin

Find Us

Michael Wan's Mandarin, 27 Clifton Street, Blackpool
Lancashire, FY1 1JD
01253 622687

Map of Michael Wan's Mandarin