Here at Michael Wan’s Mandarin, we are committed to ensuring that your personal information, stays personal.
What data we need
Michael Wan’s Mandarin collects data for two main reasons, marketing and sharing local events and information.
What do we collect?
Questions, queries or feedback you leave, which may include your email address, social media profile name and phone number.
Your email address and subscription preferences if you sign up to our mailing list.
How you use our emails – including if you open an email and which links you click.
Your Internet Protocol (IP) address, and details of which version of web browser you used.
Information on how you use the site, using cookies and page tagging techniques.
Why do we need it?
We use Google Analytics software to collect information about how you use our website. We do this to help us identify issues and make improvements.
Google Analytics stores information about the pages you visit, how long you spend on each page, how you got to the site, what you click on while you’re visiting the site.
We do not collect or store your personal information through Google Analytics, so this information cannot be used to identify you.
We also collect data to allow us to fulfil orders for gifts like vouchers.
When providing fulfilling an order, we may need:
Your name, phone number, email address, address (both billing and delivery).
Michael Wan’s Mandarin will never hold your card details or other payment details directly.
We also use a number of social media sites including Facebook, Twitter and Instagram. These sites enable us to customise marketing campaigns to ensure we reach those people more interested in the offers and events we’re marketing.
Whilst we don’t directly hold your social media profile details we do have access to them to enable s to better customise our search results. Facebook, Twitter and Instagram privacy policies are below:
We will never:
Sell or rent your data to third parties
Share your data with third parties for marketing purposes
How long we keep your data
We will only retain your personal data for as long as required for the purposes set out in this document.
Children’s privacy protection
Michael Wan’s Mandarin will not intentionally collect or maintain data about anyone under the age of 13, other for producing a product under the direction of an adult.
Where your data is processed and stored
We make all the precautions we can to ensure that your personal data is safe. Some of your personal information is handled by external companies while being processed or stored, as outlined above.
Your personal data may be transferred outside of the European Economic Area (EEA).
How we protect your data and keep it secure
We are committed to doing all that we can to keep your data secure. We also make sure that any third parties that we deal with keep all personal information they process on our behalf secure.
You have the right to request:
information about how your data is processed
a copy of that personal data
that anything inaccurate in your personal data is corrected immediately
You can also:
object to how your personal data is processed
request that your personal data is erased if there is no longer a justification for it
ask that the processing of your personal information is restricted in certain circumstances.
Links to other websites
Our website and social media channels may contain links to other websites.
Following a link to another website
Changes to this policy
Contact us or make a complaint
If you have any questions or would like to raise a complaint, please contact us on: